When do we save personal information?
We save personal information when you contact us to perform a service, buy a product, rent somewhere to stay or otherwise initiate a business relationship.
What information do we save?
We save personal information such as name, address, telephone number and email. Whenever it is required, personal identity numbers (personnummer) are also saved (e.g. in order to create rental agreements, etc.).
For how long is the information stored?
We store your information for as long as necessary to fulfil our commitments to you as a consumer, corporate customer or partner, or for as long as applicable laws require (e.g. the Accounting Act). You can contact us to find out what information we have about you and to have it corrected, moved or removed from our systems. If we do not have a viable reason for handling your information, the data will be deleted after one year unless otherwise needed.
What do we do with the information?
We store your personal information to carry out and manage bookings, purchases, rents, payments, returns and complaints. When purchasing by invoice or instalment, we or our partners can make a customary credit report. The information can also be used for marketing or customer surveys. By initiating a business relationship, you also agree that we send you information, via email, text message or otherwise. For example, this may be offers that are customised just for you.
Who are we allowed to disclose the information to?
We disclose information to partners to make payments and deliveries, and to provide you with personal information and offers. We may also disclose information to insurance companies in connection with the handling of claims or similar. Personal information may also be disclosed if it is necessary to comply with applicable legal requirements or requirements from authorities.
Protection of personal information
Data is stored in IT systems with high security at all stages. In the unlikely event that we suspect a data breach or that any data has risked getting into the wrong hands, it is reported directly to the Swedish Data Protection Authority.
How can you influence our processing of your personal information?
You have the right to withdraw all or part of your consent to the processing of your personal information at any time. However, the revocation of your consent has no effect on our processing of your personal information for the period prior to the revocation. You also have the right to object at any time to the processing of your personal information for direct marketing or profiling. In accordance with applicable data protection legislation, you have the right to access information about what personal data we process about you and the right to request rectification of your personal information. Under certain conditions, you also have the right to request the deletion or restriction of your personal information or object to our processing. You also have the right, under certain conditions, to acquire the personal information that you have provided to us in a structured, widely used and machine-readable format, and have the right to transfer it to another data controller (data portability). You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection or another competent supervisory authority that supervises companies’ handling of personal information. A handling fee will be charged when requesting a registry extract.
If you have any questions about your personal information, you can send a letter or email to firstname.lastname@example.org
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